Contact Us
5900 Balcones DR #7874 Austin, Tx, USA 78731
+14694891891
FREQUENTLY ASKED QUESTIONS
Lighting and Screen Differences: The lighting used when the photo was taken, and the color settings on your screen, can slightly alter how the product appears.
Minor Manufacturing Variations: In some cases, especially with handmade items or products made from natural materials (like wood or stone), there might be very subtle differences in color, texture, or pattern from one item to another.
Product Updates: Occasionally, manufacturers might make small updates or improvements to a product that aren't immediately reflected in the photos.
If you have specific concerns about a particular detail or color, it's always a good idea to check the product description for more details or look at customer reviews and photos if available.
Email Confirmation: Check your inbox (and spam folder) for the order confirmation email we sent you – it includes your full receipt.
My Account: Log in to your account on our website and navigate to "Order History" or "My Orders."
Payment Provider: If you used a service like PayPal, you might also find transaction details there.
Contact Support: For any issues or if you can't find your receipt, please contact our customer support team.
Digital Copy: We recommend saving a digital copy for your records once you locate it.
Check Our Policy: Review our detailed Returns Policy on our website for eligibility and timeframes.
Initiate Online: Log in to your account, go to "Order History," and select the item you wish to return to start the process.
Prepare Package: Ensure the item is in its original condition with all tags and packaging.
Ship or Drop Off: Use the provided return label for shipping or bring it to our designated return location.
Await Confirmation: We'll notify you once your return is processed and your refund/exchange is complete.
Often, yes! We regularly restock popular items, so keep an eye on the product page.
Sign Up for Notifications: For many out-of-stock items, you can click "Notify Me When Available" on the product page to receive an email alert.
Limited Editions: Some items are limited edition or seasonal and may not be restocked once sold out.
Check Back Frequently: Our inventory updates, so an item might become available sooner than expected.
Contact Support: If you have a specific item in mind and can't find information, feel free to reach out to our customer service team.